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Use Case: Improving Help Desk Operations through Elemez™
Help Desk Use Case
Operating a help desk is no easy task. From the volume of calls to the complexity of issues, the number and difficulty of challenges is rising. The Use Case explores how B2M’s Elemez can provide real-time visibility and actionable analytics on the health and status of every mobile device, which in turn assist employees managing the help desk, offering instant access to a depth of information on the device, application and end-user.
Read this use case to find out more about Improving Help Desk Operations through Elemez.
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