News & Views
Click on the tabs below to learn how B2M’s customers are gaining control over mobility using Elemez, as well as read our thoughts in our blogs and coverage of us in the news.
Use Case: Improving Help Desk Operations through Elemez™
The volume and complexity of issues that help desk operators are tasked with dealing with growing. Here's how B2M's Elemez provides real-time visibility to assist help desk workers become more effective and efficient.
Use Case: Migrating Help Desk to Mobile Operations Center with Elemez™
Read this Use Case to find out why it's time to migrate the service help desk away from reactive support models to proactive operating models spot trouble, prevent outages and even predict outages in the future.
Use Case: Customized Operational Intelligence: Microsoft Excel™ & Elemez™
Excel is often used for gathering data and reporting information. This Use Case shows how B2M has made its APIs available for use within Excel, allowing analytics data to be customized to fit any individual user’s needs.
Chapter 4: Elemez™ at Work
B2M's Elemez is transforming enterprise mobility today. This whitepaper looks at Use Cases for Elemez in topical areas, showing how the toughest mobility challenges are being tackled.
Chapter 3: The Three P’s of Managing Enterprise Mobility with Elemez™
How does B2M’s Elemez provide the real-time actionable analytics and operational intelligence required for enterprise mobile devices?
Brochure: The Elemez Product Suite
Looking for better visibility and control over your mobile devices? Here’s how B2M's Elemez provides real-time visibility and actionable insights.
Datasheet: Elemez Synergy: Customized Operational Intelligence
Here's how Elemez Synergy's APIs offer real-time actionable insights into your mobile devices and proves effective mobile performance management.
Datasheet: Elemez Core: Real-Time Actionable Insights on Mobility
If you want to make proactive improvements to your mobile devices, you need to gain better visibility through real-time data.
Datasheet: Elemez Battery Essentials: It’s Time to Put a Stop to Mobile Battery Issues
Make battery failures a thing of the past with real-time mobile analytics. Find out more about Elemez Battery Essentials here.
Blog: Is Mobile Device Failure Making your Workers Sick?
Mobile workers are suffering because of issues with mobile devices. Our blog explains how real-time analytics can help ensure availability.
Blog: Check Engine Light: Avoiding disaster in enterprise mobile
Can the ‘Check Engine Light’ concept be applied to mobile performance management?
The Impact of Mobile Device Issues on Employee Health and Well-Being
How does the reliability of a mobile device affect the health and wellbeing of mobile workers? Read our complete health survey report here.
Chapter 2: The True Cost of Ownership™ of Enterprise Mobility
When we consider the Total Cost of Ownership (TCO) of mobility, should we really be trying to identify the True Cost of Ownership™ of enterprise mobility?
Whitepaper: Evolve or Die: How Mobile Analytics can Stop you from Going Extinct
Better mobile performance is key to improving customer service, and real-time mobile analytics can help to proactively mitigate mobile device issues.
Blog: How analytics can deliver the experience your customers demand
Organizations are using mobile tech to improve customer service, offer new services and make mobile workers more productive, flexible and efficient.
B2M hires industry leaders to meet increasing demand for mobile analytics
B2M Solutions, the enterprise mobile device analytics company that delivers real-time actionable insights, has announced the appointment of Gary Lee as Chief Revenue Officer.
News: B2M featured by The Daily Telegraph
An article by B2M Founder and CEO Julie Purves has been highlighted by The Daily Telegraph and Business Reporter, looking at mobile device reliability and availability.
B2M selects The Barcode Warehouse as European Partner of the Year
B2M Solutions has announced that The Barcode Warehouse has been selected as the winner of its 2017 Partner of the Year award.
B2M selects TRG as North American Partner of the Year
B2M Solutions has announced that Technology Recovery Group (TRG) has been selected as the winner of its 2017 Partner of the Year award.
B2M announces 2017 Partners of the Year
B2M has revealed that The Barcode Warehouse and Technology Recovery Group (TRG) have been selected as its 2017 Partners of the Year.
Blog: Is Apple’s battery replacement the tip of the iceberg?
You may have read the recent story that Apple devices were being deliberately slowed down by Apple as they age. If you read this story, you will no doubt notice that the root cause of the problem is that the rechargeable batteries in modern mobile equipment chemically age at an unpredictable rate.
Blog: How Can I Optimize My Mobile Devices?
The traditional and accepted way for organizations to care for the mobile devices that their workers use is to monitor them through a mobile device management (MDM) system and provide troubleshooting as necessary, typically when the support desk gets a call with a problem.
Blog: How Can I Reduce Mobile Device Disruptions?
Ever since businesses began using mobile computers to support their operations millions of devices have failed in the field at one time or another.
Blog: More Independent Recognition & Validation for Mobile Device Analytics Value
Analysis of device uptimes and the types of networks accessed allows enterprise IT organizations to modify device security policies or investigate why a given device or group of devices isn't being used to its full potential.