Elemez

See what’s affecting work.  Understand why.  Act before work stops.

 

Elemez gives IT and Operations a single view of the health and usage of all frontline employees’ mobile devices, apps, and network connections.

One Platform.  Continuous Field Evidence.

Elemez turns millions of individual device, application, battery, and network signals into evidence teams can understand and act on.  Elemez helps IT, Operations and Finance to:

 

See

Elemez captures and highlights relevant performance and usage signals from supported Android and Windows endpoints during real work.

Understand & Act

Elemez connects events across device, application, battery, network, time, and location to reveal patterns that isolated management data can miss

Share

Teams use dashboards, alerts, and reports in Elemez, or share normalized intelligence with BI, ITSM, and partner platforms through APIs.

Elemez works alongside your existing MDM / EMM

Your management platform controls enrollment, configuration, policy, application distribution, security, and compliance. Elemez adds continuous operational intelligence about reliability, usage, and cost.

The two layers solve different problems and are stronger together as shown below:

 

1. MDM/UEM Manages

Enrollment, configuration, applications, policy, security and compliance.

2. Elemez Reveals

Real-world device, application, battery, network, and usage performance that managed status and tickets can miss.

3. Your Team Acts

See problems, explain their cause, act earlier, and improve reliability and cost..

MDMs Manage Devices. Elemez Adds Mobility Intelligence

Beneficiaries

IT  |  Operations  |  Finance  |  ITSM & Partner Platforms

Frontline Action & Business Outcomes

Work continuity  |  Faster support  |  Asset and cost decisions

Elemez Mobility Intelligence

Collect  |  Correlate  |  Diagnose  |  Alert  |  Benchmark  |  Report

7×24 Signals

Devices  |  Apps  |  Batteries  |  Networks  |  Usage  |  Location

MDM Management Layer

Enroll  |  Configure |  Distribute |  Secure |  Comply

Elemez does NOT require customers to switch their MDM/ EMM platforms.  We believe customers should be able to choose their MDM based on what works for them, and we’ll provide the intelligence layer no matter what they choose.

Elemez has three software offerings for monitoring mobile devices running Android or Windows.

Battery Essentials

Easily Identify mobile battery issues including batteries in need of replacement.​

  • Software tools to easily understand What Battery issues are occurring across all your mobile devices
  • Proactive Real-time Battery Health monitoring on all devices allows you to easily determine if replacing a battery will alleviate workers’ battery-life issues.
  • Eliminates needless and costly battery swaps which do not resolve battery issues caused by applications or other causes not related to physical battery health.
  • Out of the box solution – no development or integration required
  • Easy to deploy with or without an MDM
  • Supports Android 8.1 to Android 16 and Windows 10 & 11

Core

Visibility into the health and usage of all mobile devices, batteries, apps, and network connections

  •  Software Tools to understand What & Why mobile assets are not healthy or under / overutilized
  • Comprehensive and holistic real-time monitoring, diagnostic, and trend analysis for Mobile Devices, Applications, Batteries, Cellular, WiFi, and much more
  • Web dashboard/console top-level visibility across all mobile devices with drill-down to individual groups and even specific Devices or Apps
  • Dashboard also shows the Usage of devices, applications, and network connections
  • Actionable Alert notifications
  • Enables Trend Analysis powered by the latest in Machine Learning /AI
  • Easy to deploy with or without an MDM
  • Supports Android 8.1 to Android 16 and Windows 10 & 11

Core APIs

Customized Actionable Intelligence

  • Enhance your Operations and Service Web portals and Apps with Analytics Insights and Alerts powered by Elemez’ APIs
  • Integrate Elemez’ real-time analytics and intelligence with other internal data sets to provide a rich overview of your mobility devices, apps, and users
  • Easily consume Elemez’ real-time analytics and intelligence using Microsoft Excel™, Power BI™, Tableau™, etc. to produce custom reports as desired using tools your employees are already using.
  • APIs can be leveraged for software development around real-time insights, intelligence, alerts from devices, applications and network connections.
  • Supports Android 8.1 to Android 16 and Windows 10 & 11

Battery Essentials

Mobile Battery Analytics

By definition, all mobile devices rely on a battery. Batteries degrade over time, and this results in reduced performance which can lead to failure in business and mission-critical services.

Mobile battery performance issues can be hard to pinpoint, and ad-hoc manual testing is often impractical.

Large-scale annual replacement programmes cause pain, cost and delays throughout the supply chain.

Understanding where and when batteries are about to fail makes it possible for enterprises, device manufacturers and managed service providers to deliver a truly proactive on-demand mobile battery repair and replacement service.

Elemez Battery Essentials predicts battery failure and is an easy, yet powerful, first step on your Mobile & Wireless Analytics and optimisation journey.

Currently supports Android 8.1 to Android 16 and Windows 10 & 11.

Core: Real-time Holistic Mobile & Wireless Analytics

Elemez Core enables you to see highly detailed data for all aspects of your Mobile Ecosystem. 

Elemez Core uses the power and scale of its purpose-built platform to collect, analyse and extract insights from the billions of online and offline mobile events that occur in your mobile estate every month.

The web dashboard / console provides a complete overview of your mobile estate with the ability to drill down into the information collected and identify emerging trends helping you to act on potential issues before they disrupt your business services.

Get full visibility of your mobile ecosystem and work smarter not harder:

  • Get notified about live problems with actionable Alerts on devices, batteries, apps and network connections
  • Spot lost / stolen devices and take immediate action
  • See live problems unfold and stop them fast including detecting drops of Android handhelds
  • Identify 5G / 4G and other network issues across your mobile estate
  • Spot trends early and take action to avoid problems

Currently supports Android 8.1 to Android 16 and Windows 10 & 11.

Core APIs: Customised Operational Intelligence

To unleash the full potential of Elemez’s Mobile DEX, you can leverage Elemez’s Web API technology to integrate Mobile DEX into your own software development or custom reporting.

Our API access to Elemez offers all of the features and benefits of Elemez Core. It offers a comprehensive suite of Web APIs, adding the ability to put the data into the heart of your operations.

With custom reporting and software integration using our APIs, you can find even more opportunities to minimise disruptions and optimise device performance. You can view the data the way you want to see it and integrate it with other data sources.

Not sure how to get started with APIs? Then call us and we’ll get you up and running in no time!

Elemez Critical for Mobile DEX

The Digital Employee Experience (DEX) market has exploded over the last few years, but unfortunately has largely ignored frontline workers and their needs for reliable mobile devices, apps, and network connections.

Elemez fills this Mobile DEX gap both through our existing offerings and our APIs for any DEX / ITSM provider seeking to expand their platforms to include mobile.

 

Want to see or learn more?  Book A Demo.

Book a demo using the form to the right.  We’d love to share more with you.

Elemez White Papers

Mobility Intelligence and Enterprise Mobility

Mobility Intelligence and Enterprise Mobility

Your company’s frontline workers depend on reliable, cost-effective Windows and Android mobile devices, apps and network connections to deliver goods and services to your customers. But hidden and often complex problems with your mobile platforms are hurting...

read more
Adding Mobility Intelligence to Mobile Device Management

Adding Mobility Intelligence to Mobile Device Management

When surveyed, 94% of IT Directors say they use an MDM (or EMM / UEM) platform from SOTI, VMWare, 42 Gears, Microsoft or others to deploy and manage their mobile devices, applications and configurations. But when asked, less than 4% of IT Directors state that their...

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Adding Mobility Intelligence to Procurement

Adding Mobility Intelligence to Procurement

When it comes time to refresh devices, app licenses or even cellular data plans, determining the quantity of each to purchase can be a daunting task. IT personnel must use time-consuming manual processes with the limited data sets that are available from today's MDMs...

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Case Studies

Adding Mobility Intelligence to UK Power Networks

Adding Mobility Intelligence to UK Power Networks

As an electric utility company in the United Kingdom providing electricity to over 8 million homes, businesses, schools and hospitals, UK Power Networks depends on its field workforce to keep the lights on throughout its serving territories across London, Southeast...

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Adding Mobility Intelligence to BlueStar

Adding Mobility Intelligence to BlueStar

BlueStar™ is the leading global distributor of solutions-based ADC, Mobility, Point-of-Sale, RFID, Digital Signage, and Security technology. BlueStar works exclusively with value-added resellers, providing them with complete solutions, business development and...

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Adding Mobility Intelligence to EON

Adding Mobility Intelligence to EON

E.ON is one of the UK's leading energy providers, supplying over 5.6 million customers with 100% renewable energy. E.ON's field personnel are integral to its operations. They rely on reliable mobile devices, applications, and network connections to install and service...

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