Integrating with your Service Portal
Our Integration Service is designed to help you integrate Elemez into your own Service Portal.
Getting Started
Includes:
- Kick Off call to agree the project plan and timelines
- Technical walk through of enrolling a device into Elemez
- Direct support to help you to get your Service Portal up and running with Elemez
Business Analysis
We'll conduct a Business Analysis process with you so that we understand what information you want to present and what you want to achieve from embedding analytics in your Service Portal.
Analytics Content Design
We'll define the key performance indicators and design the visualizations including the types of charts and graphs you want to include in your Service Portal.
API Experts on Demand
Once your team begin work building Elemez analytics into your portal our API Experts on Demand will be on hand to answer your queries over the phone or email.
Available: 9:00 - 5:30pm Monday to Friday
Duration: 8 calendar weeks
*Made-to-order API development available at an additional cost
Integration Assistance
We'll provide the help you need to get you started with integrating Elemez analytics into your Service Portal.
We'll work with your in-house or outsourced portal team on the implementation.
Duration: From 3 weeks (depends on requirements).