Elemez Integration Service

Integrating with your Service Portal

Our Integration Service is designed to help you integrate Elemez into your own Service Portal.

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Getting Started

Getting Started


  • Kick Off call to agree the project plan and timelines
  • Technical walk through of enrolling a device into Elemez
  • Direct support to help you to get your Service Portal up and running with Elemez
Business Analysis

Business Analysis

We'll conduct a Business Analysis process with you so that we understand what information you want to present and what you want to achieve from embedding analytics in your Service Portal.

Analysis Content Design

Analytics Content Design

We'll define the key performance indicators and design the visualizations including the types of charts and graphs you want to include in your Service Portal.

API Experts on Demand

API Experts on Demand

Once your team begin work building Elemez analytics into your portal our API Experts on Demand will be on hand to answer your queries over the phone or email.

Available: 9:00 - 5:30pm Monday to Friday

Duration: 8 calendar weeks

*Made-to-order API development available at an additional cost

Integration Assistance

Integration Assistance

We'll provide the help you need to get you started with integrating Elemez analytics into your Service Portal.

We'll work with your in-house or outsourced portal team on the implementation.

Duration: From 3 weeks (depends on requirements).

Elemez Professional Services

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