Case Study: Johnson Controls – mProdigy® helps to improve and streamline the facilities management services
To develop a mobile maintenance system for its global operation with 250 engineers in 27 countries, Johnson Controls Global WorkPlace Solutions created an ecosystem of best-practice mobile providers. The company needed a highly reliable mobile system to deliver mission critical line-of-business activities. B2M’s mProdigy was chosen to ensure engineers have the mobile tools and infrastructure they need – at the right time and in the right place.
From a single control centre, Johnson Controls Global WorkPlace Solutions uses mProdigy to manage the rollout of applications to groups of mobile devices at the touch of the button. The central help desk also uses mProdigy to diagnose and repair devices remotely, over the air – again at the touch of a button. Statistics on device performance such as network connectivity or battery performance can be captured alongside information on what devices are deployed, and where.
“Without mProdigy we simply couldn’t have implemented the mobile system on this global scale.”
– Andy Norman, Solutions and Design Director, Johnson Controls Global WorkPlace Solutions